Friday, February 6, 2009

Fixing Quark installation error 1008:5,-5000 in Mac OS X

I was trying to upgrade Quark 6.1 to 6.5 on an iMac, but kept getting an access denied error coded as 1008:5,-5000. At first I thought it had to do with the Open Directory account I was using, but after it did it while I was logged in as a local admin it was time to do some research. What I found was that you could enable the "root" user account, then install with that. I did it and it worked fine. If you're not familiar with the root account, it is essentially a master administrator account used in Linux/Unix/Mac machines. It is disabled by default, so before you can log in as root, you'll need to enable the account first.

If you're using OS X 10.4, here's how you can enable the root user. For any other versions of OS X, check the Apple KB article below.

1. Go to Applications->Utilities->Netinfo Manager
2. In the Security menu across the top, select "Enable Root User"
3. Pick a secure password and enter it when asked

That's really all there is to it. Now you'll have to log out and then log back in as root, but after you do that you should have free reign on the Quark install, or any other one for that matter

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