In Windows, the Sharp driver will force the printer into offline mode if it detects a maintenance warning, regardless of what it is. This is because SNMP is enabled on the printer port by default. It is simple to disable. What you need to do is go into your Printers & Faxes, right-click your Sharp printer, then select Properties. From there, go to the Ports tab, select the Port that is active for your printer, then click on Configure Port. Towards the bottom you will see a box that is checked and reads "SNMP Status Enabled". Uncheck that box, then click OK a few times to get back to your Printers & Faxes window. Check to see if the Sharp printer is back to the "Ready" state, and if so, anything stuck in the queue should be printing too.
I'm assuming this carries over into other Sharp printers, but I can verify that it worked with the MX3501N printer that we were having issues with. I also found that this only seemed to affect Sharp printers using the default IP port settings. The Sharp-specific ports didn't have any SNMP options available, so using a Sharp port is a better option anyway. However, I just ran into a problem where the printer was registering as offline using the Sharp ports. To fix it, I changed the port to a generic TCP/IP port using that same IP address, and everything printed out right away.
I originally found the answer here.
6 comments:
Thank you for posting this. this was my problem and this information worked perfectly.
You're welcome, and I'm glad it helped.
Great solution, appreciate it! :D Worked perfectly, without any troubles.
Thanks for this it worked perfectly on a shark MX-M753N...Awesome!
Thanks very much... that fixed the same problem I was having with our 3140N... cheers
Nothing was in their printer guide and I was getting so frustrated. This was just the ticket, worked perfectly for our MX3510N. Thank you so much.
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